This Privacy Policy explains how Vegas Hero, operated by Win Top Ltd, collects, uses, stores, and protects your personal data. It applies fully to all players residing in the United Kingdom. Please read it carefully so you understand how your information is handled when you use our web platform.

What We Collect and Why

When you create an account, we collect information such as your name, date of birth, email address, and payment details. This information is necessary to verify your identity, process deposits and withdrawals, and meet our obligations under applicable anti-money laundering and responsible gambling requirements. During transaction processing, we also handle financial data — including your chosen payment method and transaction history — solely to complete and record those transactions accurately.

We also gather technical data automatically as you navigate our web platform. This includes session logs, browser type, device identifiers, and cookies that help us maintain the security and stability of the site. Cookies allow us to recognise returning users, preserve your session preferences, and detect unusual activity that may indicate unauthorised access. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect how the platform functions.

How We Protect and Share Your Data

All data transmitted between your browser and our servers is protected using 256-bit SSL encryption. Your personal information is stored on secure servers with restricted internal access — only staff with a legitimate operational need are permitted to view it. We do not sell your data to third parties under any circumstances.

There are limited situations in which we share your data with external parties. Payment gateways receive only the financial information required to process your transactions. Identity verification services may receive documentation you submit during account checks. Regulatory authorities may request data where we are legally obliged to provide it. In each case, data sharing is strictly limited to what is necessary for the specific purpose.

You have the right to request access to the personal data we hold about you, to ask us to correct inaccurate information, or to request the removal of your account data where no legal obligation requires us to retain it. To exercise any of these rights, please contact our support team through the channels available on our web platform. We will respond to verified requests within a reasonable timeframe in accordance with applicable data protection standards.

Where an account is closed or becomes inactive, we retain personal data only for as long as required by our legal and regulatory obligations. Once that retention period has elapsed, data is securely deleted or anonymised.

If we make material changes to this Privacy Policy, we will notify you via the contact details associated with your account or through a prominent notice on our web platform before the changes take effect. Continued use of the platform following such notice constitutes acceptance of the updated policy. If you have questions about any aspect of this policy, please reach out to our support team directly.